From onboarding to ongoing dispatch — here's how we work, what we need from you, and answers to the questions we hear most.
Contact us by phone, email, or the quote form. Tell us about your truck, equipment type, and preferred lanes. No paperwork yet — just a conversation.
We'll send you a simple carrier agreement and collect your MC/DOT number, insurance certificate (COI), and W-9. Most carriers are fully set up within 24 hours.
We submit your carrier packet to our network of 50+ brokers on your behalf. You don't have to fill out a single broker packet yourself.
Once approved with brokers, we find your first load, negotiate the rate, and send you the rate confirmation. You review, accept, and roll.
From here, we handle everything — load finding, paperwork, billing, and support — every week. You drive, we manage the business side.
To dispatch freight legally and get you set up with brokers, we need a few standard documents. Most carriers already have everything on this list.
Before we start finding loads, we need a signed freight dispatch agreement on file. It outlines our 7% dispatch fee, your rights as a carrier, and how we work together.
Download the agreement PDF using the button below.
Print, sign, and scan — or sign digitally using any PDF tool.
Email the signed copy to Demetrius.Ja@unboundlogisticsworldwide.com with subject line "Dispatch Agreement — [Your Company Name]".
We'll confirm receipt within 24 hours and get you set up with brokers.
Questions about the agreement? Call us at (833) 789-7243 or email Demetrius.Ja@unboundlogisticsworldwide.com.
Join hundreds of owner-operators running with Unbound. Get set up in 24 hours.